Do you have any questions about the product?

How can we help you?

Do you need help choosing suitable products for your motorhome? Are you looking for a height-adjustable table or a suitable table frame for your motorhome or caravan?

We offer a diverse selection of table tops and tables specially developed for use in motorhomes.

Whether via email, phone or our chat bot, we are here to answer all your questions.

Let's discover your favorite products together to make your camping experience perfect.

Contact

Contact form

Questions about your delivery?

Delivery time & shipping

  • As soon as we receive your order, we need approx. 1-2 working days to process it
  • The delivery time via parcel service provider is 2-5 working days.
  • free shipping within Germany
  • within the EU €19.99 EUR countries included:

(Austria, Belgium, Czech Republic, Denmark, France, Hungary, Italy, Latvia, Luxembourg, Netherlands, Poland)

queries

  • Do you have any questions about a product or about your delivery ?! We are happy to answer your questions at online@viertec.de .
  • We try to present our products as realistically as possible, but we would like to point out that there may be small deviations typical of production.

payment

  • If you have any questions about your payment, we would be happy to answer them at online@viertec.de .

  • the following payment options are available:

Apple Pay

Google Pay

· Klarna

· Visas

Mastercard

· Master

Union Pay

· Instant bank transfer

Shop Pay

Return/Return

  • return (1-2)
  1. If you want to withdraw from your purchase or are not satisfied with your delivery, please contact our support: online@viertec.de
  2. Viertec-caravaning.de offers a voluntary cancellation period of 30 days.

  • Return (1-6)
  1. The return costs are at the expense of the buyer.
  2. On request, we will be happy to provide you with a return slip for the return transport.
  3. You can request this via online@viertec.de .
  4. Condition return transport: For a return, it is absolutely necessary to use the original packaging so that our product is returned undamaged. Accordingly, we need the original box with insert as sent by us. This is the only way we can provide a replacement or a refund of the full purchase price.

5. In the event of infringement, we reserve the right to charge for the damage incurred.

6. We are insured against transport damage, so you will not incur any additional costs.

  • Transport damage?! (1-4)
  1. In the event of transport damage, we need meaningful information
    Pictures of the damage to the packaging and the goods.
  2. You send this by e-mail to: online@viertec.de
  3. After receipt of your complaint (incl. image material)
    we will then contact the shipping service provider to report the damage. All goods shipped by us are insured, so you get
    after the complaint has been clarified, you will receive unsolicited feedback from us.
  4. If it is a transport damage,
    you will receive a replacement delivery free of charge.